Shipping & Delivery Policy
Last updated: May 2026 · Effective immediately
Tools OP is a 100% digital platform. All tools and services are delivered instantly through your web browser. No physical goods are manufactured, stocked, or shipped.
Instant Delivery
All tools are available immediately — no waiting, no downloads required.
Browser-Based
Access from any device with a web browser. Nothing to install.
No Shipping Fees
There are no shipping, handling, or delivery charges of any kind.
1. Nature of Service
Tools OP provides free, browser-based utility tools including PDF processing, image editing, developer tools, financial calculators, SEO tools, and more. All tools are:
- Delivered entirely through the web browser
- Available 24/7 upon visiting the website
- Processed locally on your device (files never leave your browser)
- Immediately accessible — no registration, no waiting period
No physical goods are sold, manufactured, or shipped. Tools OP does not have inventory, warehousing, or logistics operations of any kind.
2. Delivery of Digital Services
| Service | Delivery Method | Delivery Time |
|---|---|---|
| All free tools (PDF, Image, Developer, etc.) | Web browser | Instant |
| Support contributions (voluntary donations) | Razorpay payment confirmation | Instant (digital receipt) |
| Processed files (PDFs, images, etc.) | Direct browser download | Instant (in-browser) |
3. Voluntary Support Payments
The only payments accepted on Tools OP are voluntary contributions made via the Support page. These are not purchases of any product or service. Upon successful payment:
- A payment confirmation is sent by Razorpay to your registered email
- The confirmation serves as your digital receipt
- No physical item, download, or subscription is delivered
- Continued free access to all Tools OP tools is the "service" your contribution supports
4. Geographic Availability
Tools OP's digital tools are available globally to anyone with internet access and a modern web browser. Razorpay payment processing for voluntary contributions is currently available to users in India with INR (₹) payment methods.
5. Service Availability
We aim to maintain 99%+ uptime for all tools. In the rare event of planned maintenance or outages:
- Maintenance is typically scheduled during off-peak hours (midnight–4 AM IST)
- No compensation is applicable for downtime as all tools are free
- Critical issues are resolved within 24 hours
6. No Physical Shipping
Tools OP does not and will never ship physical goods. There are no:
- Physical products, merchandise, or hardware
- Printed materials or CDs
- Physical gift cards or vouchers
- Courier or postal deliveries
This policy exists solely to satisfy payment gateway and regulatory requirements for digital service businesses.
7. Contact
For any questions about this policy, reach us via the Contact page or email support@toolsop.com.